Frequently Asked Questions

Getting an estimate is simple! You can request a free, no-obligation quote by contacting us via our website or by phone. We will gather information about your move, including the size of your home, the distance of the move, and any special requirements, to provide an accurate estimate.

Tips are not required but are always appreciated for excellent service. If you feel our movers did an outstanding job, tipping is a great way to show your appreciation. The amount is entirely at your discretion.

We take extra precautions to protect your belongings during inclement weather. Our team uses protective covers, shrink wrap, and moving blankets to shield items from rain. We also work quickly and efficiently to minimize exposure to the elements.

Yes, we cannot move hazardous materials such as flammable items, explosives, chemicals, or perishables for safety reasons. During your consultation, we will provide a complete list of prohibited items.

Large or specialty items such as pianos, pool tables, and large safes may incur additional charges due to the specialized equipment and extra labor required. We will include these costs in your estimate so you know what to expect.

We recommend scheduling your move at least 4-6 weeks in advance, especially during peak moving seasons (spring and summer). This ensures availability and allows ample time for planning and preparation.

The price provided in your estimate is based on the information given during the consultation. As long as the scope of work does not change, the estimate will remain the same. We believe in transparent pricing with no hidden fees.

Fragile items are handled with extra care. Our team uses specialized packing materials such as bubble wrap, foam padding, and custom crating for delicate or high-value items. We ensure each piece is securely packed to minimize the risk of damage during transit.

Yes, Butter Brothers Moving is fully licensed and insured. We carry comprehensive insurance coverage to protect your belongings throughout the moving process, giving you peace of mind.

Absolutely. We have extensive experience handling specialized and fragile items, including antiques, artwork, electronics, and other valuable belongings. Our trained professionals use the right techniques and materials to ensure safe transport.

Our team can disassemble large furniture items for easier transport and reassemble them at your new location. This service is included in your moving plan, and we ensure all items are set up correctly in your new home.

Preparation is key to a smooth move. Start by decluttering your home and packing non-essential items early. Label boxes, disconnect appliances, and make a checklist of important tasks. Our team will provide you with detailed guidance to help you prepare.

We make moves smooth by providing personalized service, detailed planning, and careful handling of belongings. Our professional team works efficiently and communicates clearly to ensure every aspect of your move goes according to plan.

We understand that plans can change. If you need to adjust your move date, please notify us immediately. We will work with you to reschedule and accommodate your new timeline based on availability.

Yes, we can move refrigerators and freezers. However, they must be emptied, cleaned, and unplugged at least 24 hours before the move to ensure they are ready for transport.

We recommend emptying all drawers and dressers for safety reasons and to protect your furniture. This makes the items lighter and easier to move while reducing the risk of damage during transport.

You can forward your mail through the United States Postal Service (USPS) by filling out a change-of-address form online or visiting your local post office. It’s a quick and easy way to ensure you don’t miss any important mail after your move.